Returns and Exchanges

Exchanges and returns must be made within 7 days of your purchase. Inquiries about exchanges and returns will not be entertained once past the 7 days period. 

We encourage you to get in touch with us for sizing matters before confirming your purchase.

All purchases made during a promotion period and/or items on sale will not be eligible for returns/exchanges.

All our upcycled collection from #RevivewithPinkNProper, Ultimate pads & enhancer collection items, sandals, hair scrunchies, face masks, hats and customisable hats are not exchangeable or refundable.

Refunds

Refunds will be given in the form of in-store credit, which will be valid for 6 months from the previous purchase made. 

Backorders

All backorder items will be labelled "PRE ORDER" instead of "ADD TO CART" in every product page.

All backorder items will also be located at our BACKORDER page here

Please allow up to 14 days for all BACKORDER items to reach you.

All BACKORDER items are strictly non refundable, non exchangeable and non returnable.