Returns Exchanges & Refunds
Returns and Exchanges
Due to hygiene purposes, we only offer returns/exchanges for swimwear only if the items are defective or if the wrong item was delivered. No returns/exchanges are allowed due to wrong sizing, damage of item due to its owner’s negligence, wrong address provided, or a change of mind. Therefore, we strongly advise you to get in touch with us for sizing matters before confirming your purchase. All purchases made during a promotion period will not be eligible for returns/exchanges.
Requests for returns and exchanges must be made within 3 days upon receiving the item. Any requests beyond this time period will not be entertained.
Refunds will be given in the form of in-store credit, which will be valid for 6 months from the previous purchase made. Your request for a refund has to meet the above conditions (kindly refer to Returns and Exchanges).
If your request for a refund does not meet the conditions stated above, kindly contact us to state your case. Our team will assess your case and get back to you as soon as possible, but any decisions that we make will be final. All purchases made during a promotion period will not be eligible for a refund.